Working Hours
  • Mon 8:00AM - 5:00PM
    Tue 8:00AM - 5:00PM
  • Wed 8:00AM - 5:00PM
    Thu 8:00AM - 5:00PM
  • Fri 8:00AM - 5:00PM
    Sat Closed
  • Sun Closed
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772-873-2414 | 2723 SW Fondura Rd

CUSTOMER SERVICE

CUSTOMER SERVICE, Port St. Lucie, FL

Modern cars, light trucks, and sport-utility vehicles come with complex technology such as digital dashboards, oxygen sensors, electronic computers, unibody construction, and more. They run better, longer, and more efficiently than models of years past. However, they eventually need to be replaced.

Before taking your vehicle in for repairs or service, do your homework so you receive the best possible service.

  • Read the owner's manual to learn about the vehicle's systems and components.
  • Follow the recommended service schedules.
  • Keep a log of all repairs and service.
  • Do not ignore any warning signals your car may give you.
  • Carry a written list of the symptoms that you can give your mechanic.
  • Resist the temptation to suggest a specific course of repair. Allow our experienced technicians to diagnose and recommend a remedy.
  • It's important to note when the problem occurs. Is it constant or periodic? Does it occur when the vehicle is cold or after the engine has warmed up? Does it happen at all speeds? Only under acceleration? During braking? When shifting?

Check for the following common vehicle maintenance issues on a regular basis:
  • Unusual sounds, odors, drips, leaks, smoke, warning lights, gauge readings.
  • Changes in acceleration, engine performance, gas mileage, fluid levels.
  • Worn tires, belts, hoses.
  • Problems in handling, braking, steering, and vibrations.
  • When did the problem first start?

How to manage your service experience:
  • Ask as many questions as needed to fully understand your repair. Ask for an explanation in laymans terms if necessary.
  • Don't rush the technicians. You may be called and apprised of the problem, course of action, and cost before work begins.
  • Before you leave, be sure you understand shop policies regarding labor rates, guarantees, and acceptable methods of payment.
  • Make sure the shop has your contact information readily available, so you can be reached as soon as possible.


Our guarantee to you

What Our Customers Are Saying

Thanks Brian for your honest and careful service. I asked for an oil change and check all. I love that I can trust you with such great service.

, 09/29/2020
Found Brian to be good and honest - I take my new Tucson to him rather than the dealership and it doesn't affect the warranty - no where else will I take it.

, 07/13/2020

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Very pleased with the service, in and out in 30 mins, very friendly.

, 11/27/2019

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AAA recommended that I use them to fix my car, and I am glad they did. They did a great job, fixed it in a timely manner. I would highly recommend them to anyone looking for a good honest mechanic.

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Brian is an awesome mechanic he's not out to screw you over like most are. He's even work with me on time issues and came in the help me out even before his shop is even open.

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Awesome people, awesome work. Thank you Brian and Pat!

  • ASE (Automotive Service Excellence)
  • Jasper
  • AAA Approved Auto Repair
  • Auto Value - CSC
  • Call Us For Service: 772-873-2414