Working Hours
  • Mon 8:00AM - 5:00PM
    Tue 8:00AM - 5:00PM
  • Wed 8:00AM - 5:00PM
    Thu 8:00AM - 5:00PM
  • Fri 8:00AM - 5:00PM
    Sat Closed
  • Sun Closed
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CUSTOMER SERVICE

Modern cars, light trucks, and sport-utility vehicles come with complex technology such as digital dashboards, oxygen sensors, electronic computers, unibody construction, and more. They run better, longer, and more efficiently than models of years past. However, they eventually need to be replaced.

Before taking your vehicle in for repairs or service, do your homework so you receive the best possible service.

  • Read the owner's manual to learn about the vehicle's systems and components.
  • Follow the recommended service schedules.
  • Keep a log of all repairs and service.
  • Do not ignore any warning signals your car may give you.
  • Carry a written list of the symptoms that you can give your mechanic.
  • Resist the temptation to suggest a specific course of repair. Allow our experienced technicians to diagnose and recommend a remedy.
  • It's important to note when the problem occurs. Is it constant or periodic? Does it occur when the vehicle is cold or after the engine has warmed up? Does it happen at all speeds? Only under acceleration? During braking? When shifting?

Check for the following common vehicle maintenance issues on a regular basis:
  • Unusual sounds, odors, drips, leaks, smoke, warning lights, gauge readings.
  • Changes in acceleration, engine performance, gas mileage, fluid levels.
  • Worn tires, belts, hoses.
  • Problems in handling, braking, steering, and vibrations.
  • When did the problem first start?

How to manage your service experience:
  • Ask as many questions as needed to fully understand your repair. Ask for an explanation in laymans terms if necessary.
  • Don't rush the technicians. You may be called and apprised of the problem, course of action, and cost before work begins.
  • Before you leave, be sure you understand shop policies regarding labor rates, guarantees, and acceptable methods of payment.
  • Make sure the shop has your contact information readily available, so you can be reached as soon as possible.


Our guarantee to you

What Our Customers Are Saying

AAA recommended that I use them to fix my car, and I am glad they did. They did a great job, fixed it in a timely manner. I would highly recommend them to anyone looking for a good honest mechanic.


-Susan D.

Brian is an awesome mechanic he's not out to screw you over like most are. He's even work with me on time issues and came in the help me out even before his shop is even open.


-Joe C.

Awesome people, awesome work. Thank you Brian and Pat!


-Fernando C.

I am so impressed with this family operated business. My car is an older model but it really has never run as well as now. The service is fast and precise, the customer is made aware of what is being done and what is recommended to be done. Pricing was fair. I am happy.


-Tonia R.

Great service. I went there my check engine light was on. Brian hooked up to the cars computer found the code. Opened the hood and found a disconnected vacuum line. He reconnected it. He told me he's not sure if that was the problem. Said to drive the car and see if the light comes back on. Honest service.


-Chuck S.

Cottin's Automotive is by far the BEST place around. They are always able to fix any problem my Tahoe has. I recommend them over anyone else!


-Jennifer H.

Always a very professional job. Would not use anyone else.


-Thomas H.

Dependable and fast!


-Kimberly P.

Good, actually great service. Diagnosed my problem quickly and fixed it quickly. That was 3-4 months ago, have not had a problem since then. Thank you so much!


-Pablo S.

Great Family run business! Needed an oil change and Brian was kind enough to squeeze me in. Thank You Brian!


-Richard M.

Excellent service. They communicate with me every step of the way. They even work with me to drop off and pick my truck up.


-Rob W.

Awesome place and excellent mechanics will always take my truck there and would very highly recommend them to everyone.


-Kevin D.

This is the only shop I will use; Cotton's has earned my confidence and trust over the past few years.


-Anthony D.

Cottin's Automotive is the BEST! It was really easy to make an appointment, they are SO FRIENDLY, and the PRICE was MUCH LOWER than I expected! This was my first time there and I plan on using them again EVERY TIME my car has issues. I highly recommend them!


-Chrissy

I can not say enough but Brian and his work and prices!! For you single woman, DO NOT BE AFRAID OF BEING OVERPRICED! He has worked on my car twice now, I honestly was afraid of price the first time, I was shocked! I do not live close to his shop, so its harder to get my car to him, but I make it happen. I tell everyone about him.


-Linda B.

Very honest and trustworthy. Always a good experience.


-Rob H.

Fast, courteous, professional and above all else fair pricing for quality work and HONEST, A RARITY THESE DAYS.


-Rudy A.

Very professional and timely service at a reasonable cost.


-Ray M.

My experience with Cottin's Automotive has always been great! They are honest, reliable and very reasonable for all my auto maintenance and repairs. I wouldn't bring my car anywhere else!


-Joseph P.

Awesome people, family owned and operated. They always do what is best for you and explain all totally, as well as take into account budget needs. Highly recommend to all. Visit them for all your auto or truck needs. You will always be pleased.


-Anthony C.
  • ASE (Automotive Service Excellence)
  • Jasper
  • AAA Approved Auto Repair
  • Auto Value - CSC
  • Call Us For Service: 772-873-2414